Customer Hotline: +49 (0)221 - 2801 - Mon-Sat: 09-18 o'clock
All tickets are personalized. By purchasing a ticket, you agree to the
Terms and Conditions for Wacken Open Air 2026. Purchased tickets will not be mailed. Instead, you can retrieve your tickets via the Wacken Ticket Center using your Wacken.ID. A few days after purchase, you will receive an email containing a link to the Wacken Ticket Center. If you do not yet have a Wacken.ID for the email address provided, you can create one in the Wacken Ticket Center. After logging in with your Wacken.ID in the Wacken Ticket Center, you will have access to the tickets stored in your account. For this purpose, your order data will be shared with the organizer, SH-Promotion GmbH.
Please contact the Servicehotline +49 (0)228 - 2801 for booking requests and interest in wheelchair seats and their attendant.
Your benefits
Security of your order data
Guaranteed genuine tickets